Shipping Policy

Shipping

Free Shipping on Eligible Orders over US$ 99.00.

Orders below US$99 will incur a shipping fee (Asia:starting from US$12.40, Europe:starting from US$16.40, The Americas:starting from US$18.40, Other regions:starting from US$20.40), which will be calculated and displayed at checkout based on destination,shipping methods and product quantity.
Please note: – Canceling items, combining orders, or changing the shipping address after checkout may affect free shipping eligibility.

Shipping Origin

All orders are shipped from China.

Shipping Destinations

We offer international shipping to selected countries and regions. Shipping availability depends on the destination country and local regulations.
Please note: – We do not ship to P.O. Box, APO/FPO addresses, or restricted regions. – If we are unable to ship to your location after an order is placed, we will contact you promptly.

Order Processing Time

Orders are processed within 1-3 business days(Monday-Friday). Orders placed before 17:00 (GMT+8) may ship same day.
Orders are processed on business days only, excluding weekends and public holidays.
If an item is temporarily out of stock, we will notify you as soon as possible regarding the shipment status.

Shipping Methods

DHL,FedEx IE Express is our primary shipping carrier.
In certain cases, alternative carriers may be selected to ensure successful delivery based on destination country regulations.
Customers who have specific shipping requirements may contact us before placing an order.

Shipping time

Shipping company		Transit Time
	DHL	Within 4-7 business days
	FedEx IE	Within 4-8 business days

Note: The specific shipping time varies on the destination, shipping service you choose, and customs clearance.

Customs Duties & Taxes

There will be no more charges once you have placed your order successfully. In some cases, there may be VAT or other taxes, customs duties, or fees levied by your destination country. However, based on our experience, such a situation is very rare.
If you receive a tax notice from customs, please pay the tax first and then contact our customer service at services@cablefam.com with the payment receipt and we will refund the tax to you.
If you still have some concerns about the tax, you can learn some information about your local customs policy. We are more than willing to help if there is anything we can do.

Shipping Delays

While we strive to deliver orders within the estimated timeframes, delays may occur due to factors beyond our control, including customs inspections, logistics disruptions, or force majeure events.
If your shipment is significantly delayed, please contact our customer support team for assistance.

Contact Us

If you have any questions regarding shipping, please contact us at: services@cablefam.com